Terms and conditions
ARBITRATION NOTICE: EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND LOCUST HOUSE FINE STATIONERY WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Site Contents and Intellectual Property
Unless otherwise noted, the design of the Website, the Website as a whole, and all materials that are part of the Website (collectively, “Contents”), including, but not limited to, copyrighted works, trademarks, trade dress or other intellectual property owned, are controlled or licensed by Locust House Fine Stationery or its subsidiaries and affiliates. Any use of the Contents without Locust House Fine Stationery's express written consent is strictly prohibited.
The trademark and service mark Locust House Fine Stationery, the locust.house domain name and all other graphics, logos, page headers, button icons, scripts, and service names included in or made available through any of our Website, are trademarks or trade dress or otherwise the exclusive property of Locust House Fine Stationery in the United States and other countries.
Your purchase contains proprietary material that is owned by, or licensed to Locust House Fine Stationery. This material may include, but is not limited to, the design, layout, look, appearance, text, images, audio, videos, data, wallpaper, and graphics (including the HTML code used to generate it). You may not use this product, or any part of it, for commercial purposes, unless previously approved in writing, by Locust House. Locust House must authorize use by any party other than you. You may not copy the purchased item nor allow others to copy it. All copyright, trademarks, design rights and other intellectual property (registered and unregistered) shall remain the property of Locust House Fine Stationery.
ANY MATERIAL GIVEN TO YOU IN THE COURSE OF BUSINESS WITH LOCUST HOUSE FINE STATIONERY, SUCH AS AN EDUCATIONAL LESSON, OR WORKSHOP; DESIGN PROPOSALS CREATED FOR YOU, OR ON YOUR BEHALF; NOTES, EMAILS, OR FORMS REFERENCING OR ABOUT YOUR WORK WITH US AND OUR WORK ON YOUR BEHALF; MOOD BOARDS AND CONCEPTS; AND ARTWORK/CALLIGRAPHY IS PROPRIETARY, COPYRIGHTED, AND DEVELOPED SPECIFICALLY FOR USE WITH LOCUST HOUSE FINE STATIONERY AND REMAINS THE PROPERTY OF LOCUST HOUSE FINE STATIONERY. YOU AGREE THAT SUCH PROPRIETARY MATERIAL WILL NOT BE DISCLOSED TO ANY THIRD PARTY, WITH THE EXCEPTION OF YOUR WEDDING OR EVENT PLANNER OR STYLIST, AND YOUR WEDDING OR EVENT PLANNER/STYLIST MAY NOT SHARE THIS INFORMATION WITH ANY THIRD PARTY. YOU AGREE, AND YOUR WEDDING OR EVENT PLANNER/STYLIST AGREES, NOT TO MAKE USE OF THESE MATERIALS FOR COMMERCIAL PURPOSES IN ANY MANNER. ANY DISCLOSURE TO A THIRD PARTY, COPYING, OR REPUBLISHING ANY PORTION OF THESE MATERIALS OUTSIDE THE DIRECTION OR WRITTEN PERMISSION OF LOCUST HOUSE FINE STATIONERY IS STRICTLY PROHIBITED.
Links to Other Websites and Services
The Website may include links to other Internet sites maintained by third parties (“Linked Websites”). Locust House Fine Stationery provides Linked Websites to you solely as a convenience, and the inclusion of Linked Websites does not imply endorsement by Locust House of the Linked Websites. You access Linked Websites at your own risk, and by accessing them you leave the Locust House Fine Stationery Website. Linked Websites are not under the control of Locust House, and Locust House is not responsible for the contents of any Linked Website.
Customer grants permission to Locust House to use images from customer's order and/or event (if applicable) to promote Locust House’s business, including but not limited to, use on our Website, blog, social media outlets and print marketing materials. Customer grants permission to Locust House to directly contact customer’s photographer and obtain images from them. Customer waives any right to payment, royalties, or any other consideration for the use of the images. Customer waives the right to inspect or approve the finished product, including written or electronic copy, wherein customer’s or attendees' likeness appears. Absent its willful or intentional misconduct, Locust House Fine Stationery is hereby held harmless and released and forever discharged from all claims, demands, and causes of action which customer, his/her heirs, representatives, executors, administrators, or any other persons acting on customer’s behalf or on behalf of the customer’s estates have or may have by reason of this authorization.
Personally identifiable information you provide will never be sold or traded to outside parties except what is necessary to maintain service (such as sharing with Squarespace, and/or Mailchimp if you subscribe to our newsletter). We reserve the right to disclose this information where it is required by law. We reserve the right to collect information regarding the ways and frequencies our customers interact with our site.
Orders and Billing
Order Acceptance and Billing
You agree that you will pay for all products purchased through this site and that locust House Fine Stationery may charge your payment method for any products purchased and for any additional amounts including sales tax, state tax, VAT, change of project scope, and change orders. You are responsible for the timely payment of all fees and for providing Locust House with a valid payment method.
We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud prevention department. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
All Sales are Final
By signing your contract, you agree to pay for any and all item(s) ordered. At the end of your process with us, you will be responsible for any overages or change orders before your item(s) will be shipped. All contracted payments made to us are final and no refunds will be offered for any reason.
All sales are final. After final design approval is given by the customer via email or other written message, products will enter into production. Any requests for changes after they have been inked, printed, ordered, or produced will not be refunded. Requests for reprints will be assessed on a case by case basis, provided that you notify Locust House of any such quality concerns within five days of your receipt of the goods in question. Customer will receive a reprint estimate before work is completed, and customer is solely responsible for any such fees and/or charges.
Colors may vary slightly from what you see on your screen, and requests for reprints based on color will be assessed on a case by case basis and charged accordingly. If you are concerned about readability or color, you may request a free printed proof of your design before it is printed or produced (does not include the cost of shipping).
Although we double check all of our products before shipping, human eyes sometimes miss spelling errors. (See here for proofreading tips). If you need an envelope readdressed, we will send a correction within one week. However, if the error is found on the address/name information sheet provided by you, a refund will not be offered, and new addressed envelopes will be charged on your final invoice and sent at our earliest convenience. You agree to pay any such charges or fees before we ship your readdressed envelope(s).
Locust House reserves the right in its sole discretion to limit the quantity of items purchased per person, per household, per email address, per IP address or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing, email, IP and/or shipping address. We will notify you should such limits be applied.
Locust House Fine Stationery reserves the right to deny any order for any reason.
The prices displayed on the Website are quoted in U.S. dollars, unless otherwise indicated. Acceptable Forms of Payment Include: Visa (credit and debit cards), MasterCard (credit and debit cards), American Express, Discover, Diner's Club, JCB, PayPal, and Apple Pay and are subject to these Terms and Conditions.
We are obligated to and collect sales tax on orders shipped to the state of Michigan.
Limitation of Liability
Disclaimer, Limitation of Liability and Indemnity
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THIS SITE, ALL CONTENTS AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” BASIS. LOCUST HOUSE FINE STATIONERY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
These limitations of liability apply even if Locust House has been expressly advised of the potential loss. Customer also agrees that the maximum amount of damages it can seek from Locust House for any claim is limited to the amount customer pays Locust House relating to the services or products from which the claim arose.
Denial of Access
Locust House’s failure to exercise any right provided for herein shall not be deemed a waiver of any further or future rights hereunder. Locust House Fine Stationery shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Locust House Fine Stationery’s reasonable control.
If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sub-licensable by you except with Locust House's prior consent.
This Agreement shall be governed by the laws of the State of Michigan and the parties shall submit to the exclusive jurisdiction of the Michigan courts. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein.
No agency, partnership, joint venture, or employment is created as a result of this Agreement, and you acknowledge that you do not have any authority of any kind to bind Locust House in any respect whatsoever.
To contact us with any questions or concerns, please refer to our contact page.